Winner: SignAble Communication Private Limited – Established Stage
SignAble is India’s first and only video remote interpretation (VRI) solution for deaf people. This service provides live interpretation in Indian Sign Language (ISL) to enable communication between deaf persons and hearing persons via a mobile app.
The way the app functions is that a deaf or hearing person can make a call via the app giving some basic information on who they are and why they are calling. As soon as the call is placed an interpreter comes online automatically. The interpreter makes the basic introduction to the hearing person, and the call proceeds like a group call, with the interpreter communicating with the deaf person in sign language and the hearing person via speech. SignAble uses both interpreters in a call centre setting and remotely to provide the service. Charges for the call will be calculated on minutes of interpretation time with a variable rate for deaf users and for enterprises to cross subsidise the deaf. This solution directly impact the 4.5 Million deaf people who use Indian Sign Language as their only form of communication
90% of this group are illiterate, or only semi-literate
Inclusion into education for better education outcomes – English learning
Access for deaf to skills training – through NGOs to broaden their outreach
Increasing employment through providing easy interviews, onboarding and team communication
Access to medical, legal and financial services
Connection during COVID -19 pandemic
Better mental health and inclusion with family members
Ability to access government and civil services
SignAble app provides a virtual remote interpretation service enabling deaf people using Indian Sign Language to communicate anytime, anywhere with hearing people via the mobile phone. Deaf users are able to access doctors, counsellors, retail and delivery companies and anyone else by making phone calls and then ‘talking’ through interpreters, who speak Kannada, English and 8 other languages. Deaf people, 87% of whom are illiterate and therefore cannot just access information via the internet have used the service in emergencies, for day to day access to food, to access government services, to get information on the lockdown etc. It is the only available mobile interpretation service for deaf people in India.